Promotion Terms

Promotion Terms and Conditions

These Promotion Terms and Conditions apply to discount codes, automatic discounts, limited-time offers, free-shipping offers, and other promotions offered by Artspx.

By using a promotion, the customer agrees to the specific terms displayed with the offer and the general conditions below.

Promotion Period

A promotion is valid only during the period stated in the applicable announcement, email, advertisement, product page, or checkout offer.

The promotion begins and ends according to the date, time, and time zone displayed with the offer.

A promotion cannot be applied after it expires.

Eligibility

A promotion may be limited by:

  • Customer

  • Product

  • Collection

  • Order value

  • Delivery destination

  • Number of uses

  • Sales channel

  • Payment method

  • Promotional period

  • Other requirements displayed with the offer

The customer must satisfy all applicable requirements during checkout.

Promotional Codes

When a promotion requires a code, the code must be entered in the discount-code field during checkout before payment is submitted.

The customer is responsible for confirming that the discount appears in the order summary before completing payment.

A discount cannot normally be added after an order has been completed.

Automatic Discounts

An automatic discount will appear in the order summary when the order satisfies the published eligibility requirements.

If an automatic discount does not appear, the order may not meet the applicable conditions.

Combining Promotions

Unless an offer expressly states otherwise:

  • Only one promotional code may be used per order

  • Promotional codes cannot be combined with other promotional codes

  • A promotional code may not combine with an automatic discount

  • Promotions cannot be combined with another offer

  • Promotions do not apply retroactively to completed orders

Shopify checkout will determine whether available discounts can be combined.

Product Exclusions

A promotion may exclude:

  • Gift cards

  • Final Sale products

  • Prescription or custom products

  • Services or product add-ons

  • Selected brands

  • Selected products or collections

  • Previously purchased products

  • Shipping charges

  • Taxes

Any material exclusion will be displayed with the applicable offer or during checkout.

Minimum Order Requirements

When a promotion requires a minimum purchase amount, the minimum is calculated using the eligible merchandise subtotal after excluded products and before shipping and taxes, unless the offer expressly states otherwise.

If a return causes the retained order value to fall below the minimum requirement, the refund may be adjusted to reflect the discount that would have applied to the retained products.

Percentage Discounts

A percentage discount applies only to eligible merchandise.

The discount does not apply to shipping charges, taxes, gift cards, excluded products, or other charges unless the offer expressly states otherwise.

Fixed-Amount Discounts

A fixed-amount discount cannot exceed the eligible merchandise subtotal.

Any unused portion has no cash value and is not transferred to a future order unless the offer expressly states otherwise.

Free-Shipping Promotions

A free-shipping promotion applies only when:

  • The delivery destination is eligible

  • The order satisfies the published minimum purchase requirement, if any

  • The promotion is active

  • The eligible shipping method is selected during checkout

Unless expressly stated otherwise, free shipping applies only to the least expensive eligible standard shipping method.

Expedited shipping, taxes, duties, and other charges are not included.

Artspx currently displays available shipping methods and complete shipping costs during checkout before payment.

Returns and Promotional Orders

Products purchased using a promotion remain subject to the Artspx Return and Refund Policy.

When an eligible product is returned, the refund is based on the amount actually paid for that product after the discount.

Promotional discounts are not refunded as cash.

If only part of a promotional order is returned, the refund may be adjusted to account for the discount allocated to the returned and retained products.

Exchanges

Artspx does not process direct exchanges.

Customers may return an eligible product according to the Return and Refund Policy and place a new order.

A promotion used on the original order may no longer be available for the new order.

Cancellations

If an entire promotional order is successfully cancelled, the amount actually paid will be refunded to the original payment method.

The promotional code or offer may not be reissued after cancellation.

Promotion Errors and Abuse

Artspx may refuse, cancel, or correct a promotion when reasonably necessary to address:

  • A technical error

  • An incorrectly published discount

  • Unauthorized distribution or use

  • Fraudulent activity

  • Multiple-account abuse

  • Automated misuse

  • Violation of the promotion terms

  • Violation of the Terms of Service

If a paid order is cancelled for one of these reasons, the amount collected for the cancelled order will be refunded to the original payment method.

Changes to Promotions

Artspx may modify, suspend, or end a promotion when permitted by law, including when necessary to correct an error, prevent abuse, or address circumstances outside our reasonable control.

Changes will not reduce rights that have already become legally binding for a completed order.

No Cash Value

Promotional codes, discounts, and free-shipping offers:

  • Have no cash value

  • Cannot be exchanged for cash

  • Cannot be sold or transferred unless expressly permitted

  • Cannot be applied to a previous order

  • Cannot be used after expiration

Contact Us

For questions about a promotion, contact:

Artspx
Email: hello@artspx.com
Business mailing address: 19264 Kerwin Ranch Ct, Saratoga, CA 95070, United States
Customer service hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Pacific Time, excluding U.S. federal holidays
Response time: Within two business days

Include a screenshot or copy of the promotional offer when contacting us about eligibility.