Contact information
Contact Information
Artspx is committed to providing clear and accessible customer support.
Merchant Information
Merchant name: Artspx
Operator: Nikhil Ranjit M
Business mailing address:
Artspx
19264 Kerwin Ranch Ct
Saratoga, CA 95070
United States
Customer Service Email
Customers may contact us regarding:
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Product questions
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Order status
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Shipping and tracking
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Address corrections
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Returns and refunds
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Damaged, defective, or incorrect items
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Privacy requests
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Payment questions
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Store policies
When contacting us about an order, include the order number and the email address used during checkout.
Do not send complete payment-card numbers, card security codes, passwords, Social Security numbers, or other sensitive identification information by email.
Customer Service Hours
Monday through Friday, 9:00 a.m. to 5:00 p.m. Pacific Time, excluding U.S. federal holidays.
Response Time
We aim to respond to customer-service inquiries within two business days.
Messages received outside customer-service hours will be reviewed on the next business day.
Returns
Customers must contact hello@artspx.com before returning a product.
Return instructions and the applicable return destination will be provided after the request is reviewed. Returns sent without authorization may be delayed or refused.
For complete requirements, time limits, shipping-cost responsibilities, and refund information, review the Return and Refund Policy published on our website.