Privacy policy

Privacy Policy

Last updated: October 1, 2026

This Privacy Policy describes how Artspx (“Artspx,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit www.artspx.com, purchase a product, contact us, or otherwise use our website and services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Artspx, we may collect the following categories of personal information.

Information You Provide Directly

This may include:

Name
Billing address
Shipping address
Email address
Telephone number, when provided
Customer account information
Products purchased or considered
Shopping-cart activity
Order, return, refund, and delivery information
Customer-service communications
Marketing preferences
Information submitted through forms on our website

Payment Information

Payments are processed by Shopify and the payment providers displayed during checkout.

Artspx does not receive or store complete payment-card numbers or card security codes. Payment providers may collect and process payment information according to their own privacy policies.

Information Collected Automatically

When you visit or use our website, we and our service providers may automatically collect information such as:

IP address
Browser type
Device type
Operating system
Approximate location derived from an IP address
Pages viewed
Links selected
Referring website
Shopping-cart and checkout activity
Date and time of visits
Cookie identifiers
Similar technical and usage information

2. How We Use Personal Information

We may use personal information to:

Provide and operate our website
Process, confirm, and deliver orders
Process payments, returns, cancellations, and refunds
Send order confirmations and tracking information
Respond to customer questions and support requests
Maintain customer accounts
Detect and prevent fraud, abuse, and security incidents
Comply with legal, tax, accounting, and regulatory obligations
Maintain transaction and business records
Improve our products, website, and customer experience
Measure website performance
Understand how customers use our website
Send promotional communications when the customer has consented or when otherwise permitted by law
Enforce our Terms of Service and other store policies

3. Cookies and Similar Technologies

Artspx, Shopify, and our service providers may use cookies, pixels, local storage, and similar technologies.

These technologies may be used for:

Essential website and checkout functions
Remembering shopping-cart contents
Maintaining secure sessions
Fraud prevention
Website analytics
Saving customer preferences
Measuring advertising performance
Providing relevant advertising where permitted

Some cookies are necessary for the website to function.

Where required by applicable law, non-essential cookies are used only after the visitor has made the applicable privacy choice.

Customers may manage available cookie choices through our website’s cookie or privacy-preference interface and through their browser settings. Disabling certain cookies may affect website functionality.

4. How We Disclose Personal Information

We may disclose personal information to service providers that help us operate our business, including:

Shopify, which hosts and operates our online store
Payment processors
Shipping carriers
Fulfillment providers
Fraud-prevention and security providers
Website hosting and technical-support providers
Analytics providers
Marketing providers
Customer-service providers
Accountants, legal advisers, insurers, and other professional advisers
Government authorities when disclosure is legally required

We may also disclose information in connection with a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction.

We do not sell personal information for money.

Certain advertising or analytics activities may be considered “sharing,” “targeted advertising,” or a “sale” under some privacy laws. Where applicable, customers may exercise the choices provided through our website’s privacy controls.

5. Shopify

Our online store is hosted by Shopify.

Shopify processes personal information to provide storefront, checkout, payment, security, fraud-prevention, and related services.

Information processed by Shopify is also subject to Shopify’s applicable privacy documentation. Customers may learn more about Shopify’s privacy practices at:

https://www.shopify.com/legal/privacy

6. Marketing Communications

When a customer chooses to receive marketing communications, we may use the provided email address to send product news, promotions, and store updates.

Customers may unsubscribe at any time by selecting the unsubscribe link included in a marketing email or by contacting hello@artspx.com.

Unsubscribing from marketing messages does not prevent us from sending necessary transactional communications, including order confirmations, shipping updates, return information, refund notices, or policy updates.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions
Provide customer service
Maintain legally required business and tax records
Resolve disputes
Prevent fraud
Enforce agreements
Meet legal and regulatory obligations

The applicable retention period may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable administrative, organizational, and technical safeguards intended to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers should use unique passwords and should not send complete payment-card details, passwords, Social Security numbers, or other sensitive identification information by email.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of eligible personal information
Request a portable copy of certain personal information
Restrict or object to certain processing
Withdraw consent when processing is based on consent
Opt out of certain targeted advertising, selling, or sharing activities
Appeal a decision concerning a privacy request where applicable
Receive equal service without unlawful discrimination for exercising a privacy right

To submit a privacy request, contact hello@artspx.com.

We may request information necessary to verify the identity and authority of the person submitting the request.

An authorized agent may submit a request where permitted by law, but we may require evidence of authorization.

10. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including rights to know, access, correct, or delete certain personal information and to opt out of certain selling or sharing of personal information.

Artspx does not discriminate against customers for exercising an applicable privacy right.

California residents may submit a request by emailing hello@artspx.com.

If our use of advertising or analytics technology constitutes sharing or targeted advertising under applicable law, customers may also use the privacy choices displayed on our website.

11. Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

12. United States Processing

Artspx currently sells and ships to customers within the United States.

Personal information may be processed by Shopify and other service providers in locations where they operate. Those locations may have privacy laws that differ from the laws in the customer’s state or jurisdiction.

13. Third-Party Links

Our website may contain links to websites operated by third parties.

Artspx is not responsible for the privacy, security, or content practices of third-party websites. Customers should review the applicable privacy policies before providing personal information to those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, services, or legal obligations.

The updated version will be published on this page with a revised “Last updated” date. Material changes may also be communicated through the website or another appropriate method.