Terms of service
Terms of Service
Effective date: October 1, 2026
These Terms of Service govern your access to and use of the Artspx website and purchases made through our online store.
By visiting www.artspx.com, using the website, or placing an order, you agree to these Terms of Service and the policies linked from the website.
1. Store Information
The online store is operated under the merchant name Artspx.
Business correspondence may be sent to:
Artspx
19264 Kerwin Ranch Ct
Saratoga, CA 95070
United States
Customer-service inquiries may be sent to hello@artspx.com.
2. Online Store Terms
You must use this website only for lawful purposes.
You must not:
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Use the website in violation of applicable law
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Provide false or misleading order information
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Interfere with the operation or security of the website
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Introduce viruses, malicious code, or harmful technology
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Attempt to gain unauthorized access to an account or system
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Infringe the rights of Artspx or another person
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Use website content for unauthorized commercial purposes
We may suspend or restrict access when we reasonably believe that the website is being misused.
3. Product Information
We make reasonable efforts to display product descriptions, specifications, availability, images, prices, and colors accurately.
Colors may appear differently depending on the customer’s screen, browser, lighting conditions, or device settings.
Product information may be corrected or updated when an error is identified.
Third-party brand names and trademarks appearing on product pages belong to their respective owners. References to third-party brands do not imply an official partnership, sponsorship, or endorsement unless expressly stated.
4. Product Availability
Products are offered subject to availability.
An item displayed as available may become unavailable before an order is processed because of inventory updates, simultaneous orders, fulfillment issues, or an error.
If an ordered item becomes unavailable after payment, we will contact the customer and provide an appropriate refund or other available resolution.
5. Prices
Prices are displayed in U.S. dollars unless another currency is clearly selected and supported on the website.
Prices may change before an order is placed.
The price displayed during checkout governs the transaction. A price will not be changed after an order is completed except when necessary to correct an obvious error, address suspected fraud, or comply with applicable law.
Applicable taxes and available shipping costs are displayed during checkout before payment.
6. Orders
Submitting an order is an offer to purchase the selected products.
An order confirmation acknowledges that we received the order. It does not prevent us from reviewing the order for payment authorization, inventory availability, shipping restrictions, suspected fraud, pricing errors, or incorrect customer information.
We may limit, reject, or cancel an order when reasonably necessary to address:
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Inventory errors
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Payment authorization problems
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Suspected fraud or unauthorized activity
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Shipping restrictions
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An obviously incorrect price or product description
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Incomplete or inaccurate customer information
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Violation of these Terms of Service
If Artspx cancels a paid order, the amount collected for the cancelled order will be refunded to the original payment method.
7. Customer Information
Customers must provide current, complete, and accurate billing, delivery, payment, and contact information.
The customer is responsible for reviewing the delivery address and order details before completing checkout.
Contact hello@artspx.com promptly if order information needs to be corrected. A change cannot be guaranteed after processing or shipment has begun.
8. Payments
Available payment methods are displayed during checkout.
Payments are processed securely by Shopify and the payment providers displayed during checkout. Artspx does not receive or store complete payment-card numbers or card security codes.
An order may be delayed or cancelled if payment cannot be authorized or verified.
For additional information, review the Payment Policy published on our website.
9. Shipping and Delivery
Orders are shipped according to the Shipping Policy published on the website.
Processing time, estimated delivery time, available carriers, shipping restrictions, tracking information, and shipping costs are described in the Shipping Policy or displayed during checkout.
Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control.
10. Returns, Refunds, and Cancellations
Returns, refunds, damaged items, incorrect items, and order cancellations are governed by the Return and Refund Policy published on the website.
Customers should review the policy before completing a purchase.
Nothing in these terms limits consumer rights that cannot legally be excluded.
11. Promotions
Promotional offers are subject to the terms displayed with the applicable offer and on the Promotion Terms page.
Unless expressly stated otherwise:
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Promotions cannot be combined
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Promotions cannot be exchanged for cash
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Promotions do not apply retroactively to completed orders
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Discounts apply only during the stated promotional period
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Eligibility requirements must be satisfied during checkout
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A promotion may be withdrawn or corrected if published in error
12. Intellectual Property
Website content, including text, graphics, logos, layout, and original materials, may be protected by intellectual-property laws.
Product photographs, brand names, trademarks, and other third-party materials remain the property of their respective owners and may be displayed only when Artspx owns the content or has permission or another lawful basis to use it.
You may not reproduce, distribute, modify, republish, or commercially exploit protected website content without the applicable owner’s permission.
13. Third-Party Services and Links
The website may contain links to third-party websites or use services provided by Shopify, payment providers, shipping carriers, analytics providers, and other service providers.
Artspx is not responsible for the content, security, availability, or privacy practices of third-party websites.
Customers should review the applicable third-party terms and privacy policies before using those services.
14. Disclaimer
To the extent permitted by applicable law, the website and its content are provided without warranties beyond those expressly stated or required by law.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.
Nothing in these terms excludes warranties, rights, or remedies that cannot legally be excluded.
15. Limitation of Liability
To the extent permitted by applicable law, Artspx is not responsible for indirect, incidental, special, or consequential losses arising from use of the website or products purchased through the website.
This limitation does not apply where liability cannot legally be excluded or limited.
16. Privacy
Personal information is collected, used, and disclosed according to the Privacy Policy published on the website.
By using the website, you acknowledge the privacy practices described in that policy.
17. Governing Law
These terms are governed by the laws applicable in the State of California and the United States, without limiting mandatory consumer rights that apply in the customer’s jurisdiction.
18. Changes to These Terms
We may update these Terms of Service when our practices, services, technology, or legal obligations change.
The current version will be published on this page with a revised effective date.
Continued use of the website after an updated version becomes effective constitutes acceptance of the revised terms, to the extent permitted by applicable law.
19. Contact Us
Questions about these Terms of Service may be sent to:
Artspx
19264 Kerwin Ranch Ct
Saratoga, CA 95070
United States
Email: hello@artspx.com
Customer service hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Pacific Time, excluding U.S. federal holidays.
Response time: We aim to respond within two business days.